Help Center

Bidnexis is an AI-powered procurement intelligence platform that helps businesses discover tenders, generate bid documents, check compliance, and win more contracts across Africa. We combine real-time tender data with cutting-edge AI tools to give procurement professionals an unfair advantage.

Yes! Bidnexis offers a free plan that includes access to tender listings, basic search, and limited AI features. For full access to AI bid generation, compliance checking, and advanced features, we offer Starter, Pro, and Enterprise plans at affordable prices.

Click "Get Started" at the top of any page and fill in your name, email, and password. You can also sign up using your Google account for even faster registration. No credit card is required for the free plan.

Bidnexis currently covers 15 African countries including Kenya, Uganda, Tanzania, Rwanda, Ethiopia, Nigeria, Ghana, South Africa, Zambia, Zimbabwe, Mozambique, DRC, Senegal, Cameroon, and Côte d'Ivoire. We are constantly adding new countries.

The VERA Bid Agent is Bidnexis's proprietary AI engine built specifically for procurement. You upload the tender document or paste the requirements, and VERA analyzes the content, extracts key requirements, and generates a complete, professional bid document including executive summary, technical approach, methodology, team profiles, and pricing schedules.

The Win Probability Score uses AI to analyze multiple factors including your company profile, past performance, the tender requirements, competition level, and bid quality. While no prediction is 100% accurate, our scoring model has been trained on thousands of procurement outcomes and provides reliable guidance for prioritizing your bidding efforts.

The Compliance Checker automatically reviews your bid document against the tender requirements and flags any missing documents, unchecked requirements, or compliance gaps before you submit. This dramatically reduces disqualification risk.

Free plan users get 5 AI searches and limited document analysis. Starter plan includes 20 AI searches and 5 document generations. Pro plan includes 100 AI searches and 25 full bid generations. Enterprise plan has unlimited AI operations.

We offer four plans: Free (always free, limited features), Starter (for individuals), Pro (for active bidders), and Enterprise (for teams and large organizations). Visit our Pricing page for current pricing in your local currency.

Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.

We offer a 7-day money-back guarantee on all paid plans if you are not satisfied. Contact our support team within 7 days of purchase to request a refund.

Our tender database is updated continuously throughout the day. New tenders are added within hours of being published by procuring entities. You can set up smart alerts to be notified instantly when new matching tenders are published.

Go to your Dashboard and click "Tender Alerts." You can create multiple alert profiles with different criteria including category, country, budget range, and keywords. Alerts are sent by email, and Pro/Enterprise users also get SMS alerts.

Yes! Click the bookmark icon on any tender to save it to your tender_favorites list. You can access all saved tenders from your Dashboard under "Saved Tenders."

Bidnexis supports PDF, Word (DOC/DOCX), Excel (XLS/XLSX), PowerPoint (PPT/PPTX), and ZIP files. For AI analysis, PDF and Word documents provide the best results.

Absolutely. We use enterprise-grade encryption (SSL/TLS) for all data in transit and at rest. We never share your bid documents or company data with third parties. Our platform is GDPR-compliant and follows strict data protection standards.

You can reach our support team via the Contact Us page, by emailing [email protected], or through the live chat widget in the bottom-right corner of the platform. Pro and Enterprise users get priority support with faster response times.