Background & ContextTHE SOUTH AFRICAN SOCIAL SECURITY AGENCY INVITES QUOTATIONS FOR THE PROVISION OF description of works1. PURPOSE OF TRAININGThe purpose of the ITIL® 5 Foundation training is to introduce participants to the key concepts, principles, and practices of modern IT service management (ITSM) based on the ITIL® 5 framework. This training provides a comprehensive understanding of how IT services align with business needs and how value is co-created through effective service management. ITIL® 5 Foundation Virtual training (Includes online Exam, 1-year PeopleCert Plus membership, which…
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